IxDA Ireland @ iHCI 2010 “Interaction with Industry”
2nd September - Afternoon Session
The aim of the industry session at iHCI 2010 is to bring together practitioners, academics, researchers and students to foster innovative discussions that relate to frontline issues in Human Computer Interaction and Interaction Design. This year, the focus is on issues concerning the boundaries between academia and industry, and the boundaries between designers, stakeholders and people.
The industry session is organised by IxDA Ireland, which comprises of IxDA Dublin and IxDA Limerick local groups. These groups promote and encourage activities relating to interaction design in the Leinster and Munster areas under the auspices of the Interaction Design Association.
Part 1: 2:00pm - 3:30pm
- MeeTTable - multi-user, multi-touch meeting room table – Kevin O’Mahony, CIT
- The VICON Project – Dr Antoinette Fennell, NCBI: Centre For Inclusive Technology
- Virtual Users in Product Development – Joshue O’Connor, NCBI: Centre For Inclusive Technology
3:30 - 4:00 - coffee/tea break
Part 2: 4:00pm - 5:20pm
- Business Intelligence (BI) Visualisation Tool – Hilary Kenna, IADT
- The Role of Design in Applied Visual Analytics – Connor Upton, Intel Labs Europe
- User-centric design makes the world go ‘round. And the cash flow in. – Mark Congiusta, VTG User Design Engineering
Kevin O’Mahony, Cork Institute of Technology. Co-Presented with Mark Campbell, eMedia Interactive Ltd, Galway
This work presents the “MeeTTable” which is a multi-user, multi-touch meeting room table, which supports collaborative design planning meetings. The project was undertaken as part of a Masters in Media Design at the Cork Institute of Technology. The project developed was customized for a specific group of users (3D visualization companies and their clients). User-centered design methodologies were undertaken through engaging with research partner’s eMedia (a 3D design agency).
The “MeeTTable” is used within the setting of a design agency’s office. During a collaborative design planning meeting, designers and their clients gather around the “MeeTTable”. They engage with each other and the “MeeTTable” to enable them to organize and plan the development of a 3D project.
The content of our presentation for iHCI will focus on our user-centered design process showing methodologies used through research partnership. A demonstration of the multi-touch system will then be presented.
Dr Antoinette Fennell, ICT Accessibility Researcher, NCBI Centre for Inclusive Technology (CFIT)
In the last decade, user interfaces of consumer products have become increasingly complex. This can cause very real problems for people with disabilities and older people. This is an issue we cannot ignore as Ireland’s population is ageing rapidly with people over 65 yrs of age predicted to make up 25% of the country’s population by 2041.
Despite the market potential and social obligation, most products are developed without any consultation with older users. Furthermore, user testing only typically takes place once a prototype of a product has been created or after a version of a product is already on the market.
The European Project VICON aims to address these issues, by developing a library of virtual users – with varying levels of impairment in vision, hearing and manual dexterity – that can be invited to test product designs for accessibility and usability issues at early stages of the design process.
Joshue O Connor,
Senior Accessibility Consultant, NCBI Centre for Inclusive Technology (CFIT)
The user centered design process is a vital part of inclusive design. However, the logistics of user involvement such as user testing and other forms of usability analysis can be costly in terms of time and other resources. More recently the role of virtual environments and users in the design process is being explored. A VUM (Virtual User Model) allows virtual representations of users to interact with computer-generated designs of products, interfaces, etc. These models can be sophisticated abstractions based on real world anthropomorphic databases and profiles of real user interactions and behaviours.
But how will they work?
Josh is skilled in the design and development of accessible
websites/applications and he has a deep understanding of the diversity
of user requirements and how to practically build stuff that works. He
is a member of the Guild of Accessible Web Designers (GAWDS), the Web
Standards Project International Liaison group (WaSP ILG), the IIA User
Experience Working Group (UEWG), the W3C Protocols and Formats WG and
the HTML 5 WG.
In his spare time he hangs out with his plants, studies computer science, plays Irish traditional music badly, and runs a small record label www.techrecord.net.
Hilary Kenna, IADT
Vizi is an online SaaS visualisation business intelligence platform that is being developed by a collaborative partnership between Twelve Horses, IADT and UCD with funding from the NDRC. Vizi enables non-technical users to work with large quantities of data to achieve powerful business insights. Vizi does it all in real time through a browser. It is fast to deploy, easy to integrate and to use.
This presentation will outline the process of conceiving and designing Vizi, beginning with a real business need and matching it to academic research in user interaction design and visualisation. It will explain how the product was built in an agile software development environment merged with a user-centred design approach.
Vizi is the product of multi-disciplinary development that crosses boundaries of practice between business end-users, designers and technologists.
Hilary Kenna is a Lecturer in Design and Digital Media, and Joint Programme Chair of the BA(Hons) in Visual Communication at the Institute of Art, Design and Technology Dun Laoghaire, (IADT). She is currently completing a practice-based PhD, Designing Typography for Screen, at the University of Arts, London Hilary authors a research blog, www.type4screen.com.
Hilary has worked as an interaction and UI designer for over 15 years both nationally and internationally in companies such as Vivendi Universal and The RGB Company. In 2002, Hilary designed the DVDROM title ‘Mind Reading – the interactive guide to emotions’, authored by the University of Cambridge, which received a Interactive Bafta nomination. More recently she designed the interface for Making Modernity: Media Explorer, a touch screen installation at the Chemistry Heritage Foundation Museum in Philadelphia, July 2008.
Hilary is currently on secondment from IADT as Principal Investigator and Lead Designer of two digital media research projects in visualization and UI design, Vizi and See Search, funded by the NDRC.
Gabrielle Stafford, BA Communications, HDip, MBS - Managing Director Twelve Horses Ltd.
Gabrielle Stafford is the Managing Director of the Digital Agency Twelve Horses. Since 2000, Twelve Horses has worked with many of the world's largest brands to create consistently excellent web and online communication programmes. Gabrielle has extensive experience in the conception, planning and execution of successful multi-language web and email projects for companies including Tesco, IBM, Microsoft, GlaxsoSmithKline, Deloitte, BT and eircom to name but a few.
Connor Upton, Innovation Open Lab, Intel Labs Europe
A growing awareness of the power of visual analytics has resulted in an abundance of visualisation and business intelligence software for commercial markets. However despite claims of intuitiveness by these products, the design of visual decision support systems remains a complex problem. In order to design effective visual analytics, we need to understand that information visualisation is a process not a product. This presentation outlines how cognitive systems engineering and ecological interface design principles have been applied to the complex domain of semiconductor manufacturing.
A case study demonstrates how analysis of functional system constraints, social structures and technology tools can directly inform the design of visual representations. The resulting displays show the importance of supporting different levels of cognitive behaviour in dynamic operations control. The presentation concludes with an outline of how Intel is growing expertise in visual analytics and an overview of future challenges in the domain.
Mark Congiusta, Senior User Experience Manager, Cisco Systems VTG User Design Engineering
Mark has been a user experience advocate across many disciplines for over two decades. From architecture to product design to advertising to software development Mark has made it his mission in life to put users first and let the rest fall into place. He has worked for clients such as Audi, Bank of Ireland, Cisco Systems, FT.com, Guinness, Johnson & Johnson, Kohn Pedersen Fox Architects, Qwest Communications, Sony, the United Nations and the US National Institute on Aging.